You are in a meeting and you disagree with the representative of the client on what was previously discussed. It seems as though s/he is not about to honour the agreement that was in place, which may, in turn, have detrimental consequences for internal processes involving multiple teams in the organisation you have been working for quite some time. It is one of a great many instances you have faced with this stakeholder and you’re starting to become a little annoyed by it. How will you proceed? How will you approach this while using English? Here’s how. Continue reading.
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