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You are in a meeting and you disagree with the representative of the client on what was previously discussed. It seems as though s/he is not about to honour the agreement that was in place, which may, in turn, have detrimental consequences for internal processes involving multiple teams in the organisation you have been working for quite some time. It is one of a great many instances you have faced with this stakeholder and you’re starting to become a little annoyed by it. How will you proceed? How will you approach this while using English? Here’s how. Continue reading.
Language and Comms tactics for sales agents and others who have to sell something to others.
At an advanced level of English, language is used in a more complicated way, which may seem rather obvious but can be somewhat difficult to attribute that fact to something specific. so ‘more complicated language use may not say anything to you. Please note that I have communicated earlier that learners of English tend to have difficulty with listening and reading for detailed information as opposed to gist (i .e. general idea), which is relevant if you want to understand how meaning is given to turns in interaction and how it is inferred by speakers in conversation. In this post, I attempt to explain how meaning is inferred and presupposed by interlocutors, using a short interaction taken from a popular North American TV series on Netflix.